Loading
Please wait... Loading

Opportunity Details

Transportation Dispatcher – Support Seniors

As a transportation dispatchers, play a key role in helping seniors get to medical appointments, grocery stores, and social activities, supporting their independence and well-being. This flexible, remote opportunity allows you to make a real impact from home.

Many seniors an​d people living with disabilities find it difficult to find transportation or go grocery shopping for a variety of reasons. These individuals rely on the kindness and generosity of volunteers in our community. Volunteers donate their time to give rides, shop and deliver groceries to  fixed-income seniors age 60+ as well as health compromised older adults 55+. Our volunteer dispatchers piece the whole puzzle together by matching seniors’ needs with volunteer availability. 

Volunteer dispatchers, answer calls and emails, and facilitate the matching process between clients and volunteer shoppers.
The best part is that you can fulfill this role from your own computer, making it convenient for you. Abundant training and support is provided by the Volunteer Center staff to ensure you feel confident in your role.

Schedule: 

  • Our dispatch desk is open Monday – Friday from 10am-2pm
  • Dispatchers take one or more 3-4 hour shifts a week, depending on their availability 
  • We ask that our dispatchers commit to at least 3 months of volunteering

 Responsibilities: 

  • Answer calls and emails to facilitate matches between clients and volunteer drivers
  • Explain how our program operates to new volunteers
  • Record all ride assignments
  • Assist with new client inquiries

 Qualifications: 

  • Patient, kind, and organized
  • Eager to help seniors
  • Comfortable with computers and google suite (gmail, voice, drive, forms, sheets, etc.)

 Training/Support: 

  • 1-on1 training and overview with staff 
  • Volunteers receive ongoing training and support
  • Weekly meetings to share information and ask questions with the team

 Benefits: 

  • Volunteer from the comfort of your own home
  • See the inner workings of our volunteer programs
  • Volunteering is good for your health!
  • Decreased levels of stress, a lower risk for depression
  • Satisfaction of making a difference in your community and in the lives of others

Get Involved...Select the Red "Express Interest" button below

You can also call the Transportation Dispatch Team at (831) 427-3435

or send inquiries to: transportation@scvolunteercenter.org

 

Senior Services, Health & Wellness
Low-income communities, People with Disabilities, People with Health-based Concerns
Administrative Support/Clerical,Hotline/Information Center Support,Transportation,At Home Volunteer

Age Minimum (with Adult): 18+, Minimum Age:18+, Skills: Customer Rel. / Front Desk / Reception, Court Ordered Volunteer - Allowed

Please wait... Loading

Express Interest

Volunteers needed through 8/30/2025
At Home, CA, 95062
Transportation Volunteers

After expressing interest, the Opportunity Leader will contact you to confirm participation and provide directions for this opportunity.

Log in or Register

In order to register for this opportunity you must log in to an existing account or register to create a new account.

Register

Sign up with a team

This link allows you to participate in this opportunity with a team. A team can be a family team, corporate team, or any kind of organized group. When you click on the link you will have the option to:

  • Choose an existing team you're already a member or captain of, or
  • Create a new team to sign up.

Signup Questions

Please respond to the following questions in order to signup for this opportunity:

Common Messages

Contact the Volunteer Center

1740 17th Ave
Santa Cruz, CA 95062
Phone: 831-427-5070
connect@scvolunteercenter.org

©2017 Volunteer Center of Santa Cruz County, an affiliate of the HandsOn Connect, 1740 17th Ave | Santa Cruz, CA 95062

HandsOn Connect

HandsOn Connect

Common Messages