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Opportunity Details

Justice & Legal Services, Senior Services
Low-income communities, People with Health-based Concerns

Age Minimum (with Adult): 18+, Minimum Age:18+

Volunteer Training for Ombudsman

Do you know that rush you feel when you help someone and they are incredibly grateful? Help empower and advocate for residents living in skilled nursing and assisted living facilities. Our Long-Term Care Ombudsmen (advocates) provide a presence and access for residents. We advocate for, and empower residents to advocate for their wishes, rights, and quality of care.

Over 60% of nursing home residents never receive a visitor- Long-Term Care Ombudsmen are the eyes and ears of the residents and help protect the needs and quality of life for frail and disabled residents that may have no other connections. We work for THE RESIDENT.. and therefore keep information confidential, building trust, and often empowering the resident to advocate for themselves. We investigate allegations of abuse and advocate for the safety and quality of care for our senior and disabled residents in facilities. Our senior residents depend on our Ombudsmen and are so appreciative to know we are there to stand up and be a voice for them if they need one. They know our services are free of charge and that they can confide in us confidentially. A simple action of advocacy can change a senior's entire world and quality of life.. you can be the person who gives that gift. Volunteer to be an Ombudsman!

Our Long-Term Care Ombudsmen experience an invigorating and comprehensive training which includes 36 hours of classroom training and 15 hours of interactive internship, shadowing another Ombudsman in facilities. After the volunteer completes the training and passes the background check, they will become certified by the State of California as a Long-Term Care Ombudsman! We ask that our volunteers commit to 2 years with the program, however, many of our volunteers love the work so much that they continue for years. In order for residents to become familiar with our volunteers and for volunteers to successfully advocate, they will need to be able to dedicate several hours (flexible times) a week, plus a once-a-month required volunteer meeting/training.

Upcoming training dates:
Monday 8/13 (10am-2:30)
Wednesday 8/15 (10am-2:30)
Friday 8/17 (10am-2:30)
Saturday 8/18 (10am-4:30)
Monday 8/20 (10am-2:30)
Wednesday 8/22 (10am-2:30)
Friday 8/24 (10am-2:30)
Saturday 8/24 (10am-4:30)

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**This is a Referral Opportunity, which means it is run directly by one of our nonprofit partners. Once you express interest, someone from the partner organization should follow up with you shortly to discuss confirming you as a volunteer for this opportunity.


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Contact the Volunteer Center

1740 17th Ave
Santa Cruz, CA 95062
Phone: 831-427-5070

©2017 Volunteer Center of Santa Cruz County, an affiliate of the HandsOn Connect, 1740 17th Ave | Santa Cruz, CA 95062

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