Opportunity Details

Family Services, Children & Youth Education
Caring for People,Mentoring/Youth Development

Age Minimum (with Adult): 18+, Minimum Age:18+

Services for Children and Youth Internship Positions

Volunteer Kids Group Facilitator Role & Responsibilities

This is a volunteer position. Under general supervision of the Kids Group Supervisor, Kids Group Facilitators will provide care to children ages infancy to 11 years old while their parent or guardian is receiving services at Walnut Avenue.

  • Provide a safe space and care for children infancy to 11 years old
  • Set up activities for Kids Group children including activities related to the “A Window Between Worlds” curriculum
  • Interact with the parent/guardian
  • Interact with children through communication, play or activities during group/care
  • Collect sign-in/out sheets and any other necessary paperwork from parent/guardian
  • Clean up space after group

Role of Teen Group Facilitators

This is a volunteer position. Under general supervision from the Teen Group Supervisor, Teen Group Facilitators will provide strength-based, trauma-informed crisis intervention, advocacy and support to teen participants. Facilitators will work collaboratively with the Teen Group Supervisor to develop activities and discussions on topics relevant to the participating teens. Facilitators are also expected to take a leadership role and be the main facilitator(s) for some activities and/or discussions. Facilitators will also work with the Teen Group Supervisor to develop and practice public speaking and presentation skills.

Teen Group Facilitator Responsibilities:

  • Set up activities or presentation materials/tools. Setting out snacks and drinks for the teens.
  • Interact with the teens of the group during check-ins, activities, games, and during check-outs.
  • Clean up activity and/or presentation materials/tools. Put leftover snacks back into the Teen Group Snack Cupboard
  • Must attend Teen Group Team Meetings in order to provide input and feedback on activities, discussions, etc.
  • 1 hour of research time will also be required outside of Teen Group and the Team Meeting time when developing an activity and or discussion topic for the group.
  • Contribute to the Activity/Discussion Google docs that the Teen Group Supervisor shares with all facilitators via email
  • If going away for longer than 1 week, you must make arrangements to conduct research for teen group activities/discussions for at least 2 hours per week


Workshop Facilitator Role & Responsibilities

This is a volunteer position. Under general supervision of the Community Education Lead, workshop volunteers will educate and empower our youth to think for themselves. These workshops help individuals understand the importance of their voices in society and how they can make healthy and sound decisions. Volunteer Workshop Facilitators are responsible for facilitating workshops for youth and adults that encompass many different topics including consent, domestic violence and sex/gender identities. These workshops are a supportive environment where all attendees are free to ask questions and thrive.

  • Planning and preparation (with co-facilitator): Prepare for each workshop, including supply gathering and curriculum work
  • Attend practice sessions for each workshop
  • Conduct workshops
  • Provide one-on-one support to workshop attendees as needed
  • Attend debriefing sessions following  workshops,  fill out debriefing paperwork, and turn the paperwork into your task supervisor (1 hour per week)
  • Serve as a liaison between the schools/community organization (where you are making the presentation) and Walnut Avenue while facilitating

Workshops include:            

  • I Decide (Comprehensive Sex Education Program)
  • Healthy Relationships (Communication, Friendship and Teen Dating Violence Awareness)

Other workshops you may be trained to facilitate:

  •  DV in the Workplace (How to be an ally to survivors in the workplace)
  • Community Education through tabling  at events and/or making mini presentations about our agency services

Requirements & Qualificationsn For all Positions

  • Please wait at least 2 years after receiving support services at Walnut Avenue to apply as a volunteer
  • Complete Walnut Avenue Volunteer Orientation
  • Complete Walnut Avenue’s Kids Group Facilitator Training
  • Criminal background check/fingerprinting and complete application process
  • Commit to intern for 3 consecutive months with Walnut Avenue once training is complete
  • Make a weekly 2-4 hour time commitment to care for children (depends on weekly shift selected)
  • Attend weekly 30 minute Kids Group team meetings for ongoing training and supervision
  • Completion of monthly timesheets and submit it along with other internship paperwork when due
  • Strong communication skills, welcoming demeanor and the ability to maintain clear boundaries
  • Ability to represent the agency with integrity
  • Comfortable supporting participants in crisis
  • Access to internet to communicate via email
  • Passion for working with at-risk children
  • Over the age of 18
  • Bilingual helpful but not required
  • Complete an exit survey upon completion of volunteer program

Knowledge, Skills, & Abilities

  • Knowledge of the dynamics of DV, the impact of DV on survivors and their children
  • Utilize the strength-based empowerment model to provide trauma informed services
  • Knowledge of and ability to adhere to agency, program and component protocols
  • Informed on agency programs, community programs and local resources
  • High level of self-awareness
  • Capacity to assess, prioritize and manage multiple tasks simultaneously in a time-sensitive, emotionally stressful, fast paced and ever changing environment with minimal supervision
  • Strong professional communication skills: ability to respond to program communications within 24-hours
  • Ability to communicate effectively with participants from diverse socio-economic, cultural and educational backgrounds to gain rapport, maintain confidence, and obtain confidential information in a tactful and courteous manner
  • Ability to establish priorities to meet the needs of participants who may be under stress, in crisis, and addressing dangerous circumstances and multiple issues simultaneously
  • Detail oriented and effective organizational skills
  • Capable of working collaboratively and independently
  • Commitment to maintain a mutually respectful & supportive work environment that values and empowers team members to collectively accomplish program goals
  • Strong interpersonal skills: commitment to uphold agency Code of Conduct, confidentiality and maintain a mutually respectful, professional work environment that values and empowers team members.

It is the policy of Walnut Avenue Family & Women’s Center to provide equal employment and volunteer opportunities (EEO) to all persons regardless of age, color, national origin, physical disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression or any other characteristic protected by federal, state or local law.



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**This is a Referral Opportunity, which means it is run directly by one of our nonprofit partners. Once you express interest, someone from the partner organization should follow up with you shortly to discuss confirming you as a volunteer for this opportunity.

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Volunteers needed through 12/23/2019

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Contact the Volunteer Center

1740 17th Ave
Santa Cruz, CA 95062
Phone: 831-427-5070

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